Giskan Solotaroff & Anderson is currently investigating Amazon Prime Video’s practice of showing advertisements to customers who have paid for ad-free video streaming
Movies, series, and other programs from Prime Video and Freevee, a subsidiary of Prime, now include limited advertisements. At the same time, Amazon offers a new “Ad-Free” experience to customers who purchase an upgrade, promising to remove ads that run before and during playback. Some customers have observed, however, that the ads continue even after payment.
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If you have paid for an upgraded “Ad Free” experience but have still been subject to viewing ads, please contact us using the form below: